Contact
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The questions we get most, answered quicker than we can reply.
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Ask us anything, fill in the form and you'll hear back from us within one business day.
Prefer to call? +31 85 073 0450, weekdays 9:00 to 17:00.
Company details
Everything you need to know about who's behind this shop, and where to find us if something goes wrong.
Global Web Trading Company B.V., trading as Capelin.
- Registered seat: 's-Gravenhage, the Netherlands.
- Chamber of Commerce: 51133423.
- VAT: NL823109495B01.
Returns address:
- Buytenparklaan 30, 2717 AX Zoetermeer, the Netherlands.
Company address:
- Valeriusstraat 63, 2517 HN 's-Gravenhage, the Netherlands.
Use the label from the returns portal, or check the return policy.
Email address:
support@behindtheride.com
Or call +31 85 073 0450, Monday to Friday between 9:00 and 17:00.
Mention your order number if it's about an order.
Faulty, damaged or simply the wrong item?
Send your order number and a photo, and we'll fix it. If we can't work it out together, you can take a dispute to the European ODR platform at ec.europa.eu/consumers/odr.
